Register a domain with FoxFolio Cloud

Before you start

• The name you want, and one or two alternatives
• A FoxFolio Cloud account, or the details to create one during checkout
• Accurate registrant contact details, including an email address you check
• For .ca: a Canadian presence as defined by the Canadian Internet Registration Authority (CIRA)

Applies to: Domains.

What you can register

• Standard names ending in .com, .ca, .net, .org or .io. Other extensions are not currently offered.
• Registry-premium names are not sold. If a search shows a name as premium or unavailable, choose another.
• Registrations are yearly and renew automatically unless you turn renewal off. See Domain renewals, expiry and grace periods.
• Domain fees are not refundable, including under the hosting money-back guarantee. See the Terms of service.

Steps

1. Search for the name

   Type the name on the domains page and select Search domains, or open the domain registration cart (opens in a new tab) directly.

2. Choose an available result

   Add the exact spelling you want to the cart. Suggested alternatives appear too; check each one carefully before adding it.

3. Decide on ID protection

   If ID protection is offered for the extension, choose whether to add it. See Domain privacy and ID protection.

4. Add hosting or email if you need it

   A domain on its own does not include a website or mailbox. Add hosting or Basic Email in the same order if you want them.

5. Check the contact details

   Sign in or create your account. The registrant name and email must be accurate: registries use them for ownership and verification.

6. Review and pay

   Check the domain spelling, term, CAD amount, any add-ons, HST and total, then pay. Keep the currency set to CAD; FoxFolio Cloud charges and invoices in Canadian dollars.

7. Answer the verification email

   If the registry sends a verification email to the registrant address, open the link and confirm the details promptly. See Domain contact details and registrant verification.

Troubleshooting and common mistakes

The search says the name is unavailable.

Someone else already holds it, or it is a registry-premium name. Try another extension from the five offered, or a different spelling.

A .ca order is held or rejected.

CIRA requires a Canadian presence for the registrant. Check that the registrant details meet that requirement, then contact support.

The domain stays pending for more than a day.

Check for an unpaid invoice and for a verification email. If both are fine, open a ticket.

Common questions

Related guides

• Domain contact details and registrant verificationRegistries require the domain owner’s (registrant’s) name and email to be accurate. After a new registration, a transfer or any change to the registrant details, the registry may email a verification link to the registrant address. Open it and confirm within the deadline, normally 15 days, or the domain can be suspended and its website and email will stop.
• Domain privacy and ID protectionID protection is an optional yearly add-on for eligible domains registered or transferred through FoxFolio Cloud. It replaces your personal contact details in the public registration (WHOIS) record with privacy details and forwards messages to you. Many registries already hide personal details by default, so it is not always needed. Add it at checkout; the CAD charge is shown before you pay.
• Domain registration, transfer and renewal chargesEach domain extension has a yearly price for registration, transfer and renewal, shown on the FoxFolio Cloud Domains page in USD with a CAD conversion. Checkout shows the exact CAD amount, any optional privacy add-on, tax and total before you pay. Domains renew automatically unless you turn renewal off, and domain fees are paid to the registry and are not refundable.
• Register or transfer a domain while buying hostingOn the hosting checkout’s domain step, choose Register a new domain to search for an available name, or Transfer your domain from another registrar to move a domain you own. FoxFolio Cloud registers .com, .ca, .net, .org and .io. The domain is charged separately from hosting, and checkout shows its CAD price, any optional privacy protection, tax and total before you pay.
• Point a domain you own to FoxFolio Cloud hostingTo point a domain registered elsewhere at FoxFolio Cloud, change its nameservers at your registrar to ns1.stackdns.com, ns2.stackdns.com, ns3.stackdns.com and ns4.stackdns.com. Before you switch, copy every existing DNS record and re-create the ones you still need, such as external email or verification records, in your FoxFolio Cloud control panel. Nameserver changes usually work within hours and can take up to 48.