Install WordPress on your hosting

Before you start

• An Active WordPress Cloud or Cloud Hosting service
• Access to your FoxFolio Cloud account at account.foxfolio.cloud
• An email address you can use for the WordPress administrator account
• If the site already exists somewhere else, read Move an existing WordPress site instead of installing a blank site

Applies to: WordPress Cloud, Cloud Hosting, Managed WordPress.

Which plan installs WordPress how

On WordPress Cloud, WordPress lives in the main website folder (public_html) and the plan uses one database. If you need a different application, such as a shop system that is not WordPress, Cloud Hosting is the better fit. See Choose a hosting plan.

Steps

1. Open the control panel for the right service

   Sign in at account.foxfolio.cloud (opens in a new tab), open Services → My Services, choose the service and select Log in to Control Panel. See Open your hosting control panel.

2. Start the installer

   On WordPress Cloud, open the WordPress installer shown on the service overview. On Cloud Hosting, open the one-click installer and choose WordPress from the list of applications.

3. Choose where the site goes

   Install into the main domain’s root folder unless you have a reason not to. A site installed into a sub-folder appears at an address such as example.com/blog.

4. Create the administrator account

   Enter a site title, an administrator username that is not “admin”, a long unique password and your email address. Store the password in a password manager.

   • Use an email address you check. WordPress sends password resets and update notices there.

5. Finish and sign in

   Complete the installer and wait for it to confirm. Then open your site’s /wp-admin/ address, or use the WordPress dashboard link in the control panel, and sign in with the account you just created.

6. Turn on HTTPS

   Check that the free SSL certificate is active so the site loads over https://. See Turn on the free SSL certificate.

Troubleshooting and common mistakes

The installer says files already exist in the folder.

The folder holds a placeholder page or an earlier attempt. Take a backup first, then remove only files you recognise as not needed, or install into an empty folder. If you are unsure, ask support before deleting anything.

Your domain does not show the new site.

The domain may not point to FoxFolio Cloud yet. Check Point a domain you own to FoxFolio Cloud and allow time for DNS changes.

The browser shows “Not secure”.

The SSL certificate is not active yet, or WordPress still uses an http:// address. See Force HTTPS and fix “Not secure” warnings.

You forgot the administrator password straight away.

Use Lost your password? on the WordPress sign-in page, or reset it from the WordPress tools in the control panel.

Common questions

Related guides

• Open your hosting control panelSign in to your FoxFolio Cloud account at account.foxfolio.cloud, open Services → My Services, choose the hosting service, and select Log in to Control Panel. The control panel opens at panel.foxfolio.cloud already signed in to that one service, so you do not need a separate control-panel password.
• Use the WordPress tools in your control panelWordPress Cloud and Managed WordPress services include WordPress tools in the hosting control panel. From one screen you can check the WordPress version, update core, manage plugins, themes and users, reset a WordPress password, run a search and replace, open the WordPress dashboard and create a staging copy. Advanced users can also use WP-CLI over SSH.
• Move an existing WordPress site to FoxFolio CloudThe simplest way to move a WordPress site is the free migration included with FoxFolio Cloud hosting: order a WordPress plan, then open a ticket from your account with the site details. FoxFolio Cloud copies the files and database, you check the copy on a preview address, and only then do you point the domain. Keep the old hosting active until the new site is confirmed working.
• Choose between Cloud Hosting, WordPress Cloud and Managed WordPressChoose Cloud Hosting for a non-WordPress website, a custom PHP application or a static site. Choose WordPress Cloud if you run WordPress yourself and want staging and WordPress tools. Choose Managed WordPress if you want FoxFolio Cloud to handle routine updates, monitoring and recovery checks for one WordPress site. Each plan hosts one website with one primary domain.
• Turn on the free SSL certificate included with hostingEligible FoxFolio Cloud hosting includes a free wildcard SSL certificate that covers your domain and its subdomains and renews itself. It needs your domain to use FoxFolio Cloud nameservers, ns1.stackdns.com to ns4.stackdns.com. If it is not already on, open SSL/TLS in the control panel and choose Activate Free SSL; allow up to 30 minutes for it to take effect.