Why prices show USD and checkout charges CAD

Before you start

• Nothing is needed to read this guide. To see an exact amount, open the product in the checkout.

Applies to: All FoxFolio Cloud services.

How the two prices relate

• The USD price is the headline price for comparing plans and services.
• The CAD price beneath it is a conversion, rounded up to an amount ending in .99. It is what FoxFolio Cloud charges.
• Because exchange rates move, the CAD conversion for a new order can change from day to day. The Terms of service explain this.
• A price change never affects a term you have already paid for.

Steps

1. Compare in USD if you like

   Use the USD figures on product pages such as Cloud Hosting or Domains to compare options.

2. Read the CAD amount

   Look at the CAD figure under each price. That is the currency you will be charged in.

3. Keep the store currency on CAD

   The account store has a currency selector. Leave it on CAD: orders are completed and invoiced in Canadian dollars.

4. Check the checkout summary

   Before you pay, the checkout shows the service, billing term, CAD price, tax and total. That final CAD total is what you agree to pay. If anything is wrong, fix it before submitting.

Troubleshooting and common mistakes

The CAD amount at checkout differs slightly from the product page.

The product page shows a conversion based on a recent exchange rate. The checkout amount is the one that applies to your order.

Your bank shows a foreign-currency fee.

Charges are in CAD. If your card is in another currency, your card issuer may convert it and add its own fee; FoxFolio Cloud does not control that.

The store is showing US dollars.

Switch the currency selector back to CAD before checking out.

Related guides

• How sales tax (HST) is chargedFoxFolio Cloud prices exclude sales tax. Tax is calculated and shown separately at checkout before you pay, and it appears on your invoice. Every order is currently charged Ontario’s 13% HST rate. FoxFolio Cloud’s tax registration number is shown in the Terms of service.
• Billing terms and first-year promotional pricingHosting can be bought monthly or for one, two or three years, and the full term is paid at purchase. Two- and three-year terms include a promotional rate for the first year only: the amount due today combines that discounted first year with each remaining year at the standard annual rate, so nothing more is charged after year one. Renewals use the then-current standard rate.
• Domain registration, transfer and renewal chargesEach domain extension has a yearly price for registration, transfer and renewal, shown on the FoxFolio Cloud Domains page in USD with a CAD conversion. Checkout shows the exact CAD amount, any optional privacy add-on, tax and total before you pay. Domains renew automatically unless you turn renewal off, and domain fees are paid to the registry and are not refundable.